we obtain personal information from various sources. we do this in three main ways:
- you provide some of it directly (such as by registering for an account)
- we record some of it automatically when you use our website (including with technologies like cookies)
- we receive some of it from third parties (like when you register for an account using a third party service or when you make payments to us using our payment processor)
we’ve described this in more detail below:
a. personal information you provide
when you use our website, we collect information from you in a number of ways. for instance, we ask you to provide your name and email address to register and manage your account. we also maintain your marketing preferences and the emails and other communications that you send us or otherwise contribute, such as customer support inquiries or posts to our customer message boards or forums. you might also provide us with information in other ways, including by responding to surveys, submitting a form or participating in contests or similar promotions
b. personal information obtained from your use of our website (browsing data)
when you use our website, we collect information about your activity on and interaction with the services, such as your ip address(es), your device and browser type, the web page you visited before coming to our sites, what pages on our sites you visit and for how long and identifiers associated with your devices. if you’ve given us permission through your device settings, we may collect your location information in our mobile apps. some of this information is collected automatically using cookies and similar technologies when you use our services and our users’ sites. we let our users control what cookies and similar technologies are used through their sites (except those we need to use to provide the services properly, such as for performance or security related reasons). you can read more about our use of cookies in our cookie policy. some of this information is similarly collected automatically through your browser or from your device
c. personal information obtained from other sources
if you use a third party service (such as google) to register for an account, the third party service may provide us with your third party service account information on your behalf, such as your name and email address (we don’t store passwords you use to access third party services). your privacy settings on the third party service normally control what they share with us. make sure you are comfortable with what they share by reviewing their privacy policies and, if necessary, modifying your privacy settings directly on the third party service